Comcast Business VoiceEdge

How many hours a day are you and your employees on the internet and phone? The network your business relies on to help you do business is crucial. Whether your business is large or small, Comcast offers reliable and scalable internet and voice service. Their extensive nationwide fiber optic network is the largest facilities-based last mile alternative to the phone company in the United States.

With Comcast’s array of services, including Ethernet Dedicated Internet (EDI) and Ethernet Network Services (ENS), organizations are able to choose the best network for their needs as their business grows. Their latest offerings, Business VoiceEdge and SIP Trunking are allowing companies to take full advantage of what the Cloud, VoIP and streaming media has to offer. Cloud-based communications means employees may be reached with a single phone number regardless of the device they are on. They have the same phone system on the go as in the office.

Business VoiceEdge
Be Anywhere
“Be Anywhere” enables a business phone number to become as mobile as the person it belongs to. VoiceEdge users can choose what device rings – their cell phone, their home phone, even their laptop or mobile device – when someone calls their office number. They can even set VoiceEdge to ring all of their phones and devices simultaneously, with the call automatically handled by whichever answers first.

Remote Office
In short, it makes any phone an employee’s desk phone, with all the same features they’d have back at the office, such as extension dialing, call transfers, and conference calls. Users can set and change their Remote Office feature easily via the VoiceEdge Toolbar or the VoiceEdge WebPortal.

VoiceEdge Mobile App
The mobile app extends a user’s ability to manage VoiceEdge features while out of the office. From a smartphone or tablet, they can enable and change their ‘Be Anywhere’ settings, access the corporate directory, extension dial co-workers, check voicemail, and be alerted to new calls and voice messages.

VoiceEdge Online
Whichever device you choose to use, laptop, notebook, smartphone, etc., VoiceEdge’s cloud-based communications are accessible.

This software – which can be loaded easily onto any PC or Mac – features an interface that not only resembles a traditional phone but offers all the capabilities of one, including making, receiving, and forwarding calls; extension dialing; and voicemail access. By integrating phone and computer, it gives users the best of both worlds.

Check out more details on Business VoiceEdge here.

SIP Trunking
SIP Trunking is a next generation voice solution that provides a virtual connection from your IP PBX to Comcast’s nationwide network, the largest private VOIP network in the nation.  SIP trunks offer a flexible and intelligent way to maximize voice services on your existing IP PBX while taking advantage of the latest VOIP technologies and benefits.  Business continuity features allow you to reroute calls between networks and to back-up numbers in the event of an emergency – so customer calls are available even if disaster strikes.  SIP trunks scalability means your voice service can grow with your business adding capacity as needed.  And if call volume suddenly spikes, on demand bursting permits the system to temporarily handle even greater-than-allocated capacity, so called won’t be missed.

Their fiber services will guarantee ongoing connectivity.

Comcast’s EDI Service provides a reliable, simpler, more flexible, and higher bandwidth options than T1 or SONET-based dedicated Internet access services. The service is offered with a 100Mbps or 1 Gbps Ethernet User-to-Network Interface (UNI) in speed increments from 1Mbps to 1Gbps subject to available capacity. The service provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router.

With low-latency ENS, organizations can optimize application performance across a Wide Area Network (WAN), allowing them to perform as if they are on a Local Area Network (LAN). More importantly, ENS is configured to link all locations to every other one, for maximum redundancy and availability. The service provides Virtual Local Area Network (VLAN) transparency and enables customers to implement their own VLANs without coordination with Comcast. It’s modern, cost-effective alternative to traditional TDM-based hub and spoke network topologies.

If your business doesn’t quite need a fiber network, Comcast has reliable copper-based internet options up to 250 Mb as well as traditional business telephone lines. Their comprehensive services allow businesses of all sizes to utilize offerings suited for them.

Cottonwood Communications specializes in assessing the technology needs of large and small businesses while customizing solutions for them. We’ll meet with you to learn about your business so you can take advantage of technology designed to help your organization. Call 303.289.3443 with any questions and to find out what the best internet and voice services are for your company!

Photo Credit: Comcast