Has your definition of service changed with regard to your Internet and phone services over the last 10 years? I had an interesting discussion with a friend a few weeks ago about customer expectations for voice quality. He told me that with the use of cell phones and VoIP services most people don’t care [...]
We’re approaching our one year blog anniversary and thought it would be a good time to highlight a few of our favorites. Many of our readers are looking for answers about different solutions….browse below: * SIP Trunking – what is it and who can help provide answers? * Carrier Agnostic Telecommunication Agencies – what advantages [...]
Which do you use? Which do you like? Some small businesses use DSL and some use a cable solution (like Comcast’s). DSL is tricky – there are times that it is extremely good, and times when it’s not. Placing a service onto 100 year old copper lines and expecting it to work flawlessly is a [...]
Today is the first day of spring and I thought I’d share these interesting links: 1.) Top 10 things to do in Spring – Ezine Articles gives some great practicle ides. 2.) If you’re looking for some trust this spring, read this. 3.) Activity Village – If you have kids at home check this site [...]
Why do some companies work with “x” carrier when they need a new phone or Internet service? Do you have a shortcut to help you with this? I think that the reason business people work with a particular carrier when they need (Internet, conferencing, voice, or WAN) services has to do with relationship. I know as a business owner [...]
This time of year is always interesting to me. It seems like the list of things to do is endless in my personal life, but also very lengthy in my professional life as well. I refer to this year end, beginning of year list as a tune-up. To keep things running smoothly we all need to have [...]
